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Folkicks always provides FREE standard shipping on ALL orders – no minimums or exclusions! West Coast customers may qualify for expedited shipping at no charge –
Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Folkicks, you can return your qualifying item(s) for a full refund within 365 days of purchase – no catches or exceptions! Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund. Please contact us to begin your return request. If you have received defective, damaged or incorrect merchandise, please contact us directly.
Once we receive your qualifying return and approve your refund, Folkicks will credit your original method of payment. Depending on your financial institution, please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account.
You also have the option to exchange an eligible item instead of returning it for a refund. Please call or email us to initiate your exchange.
Folkicks ships anywhere in the United States, and to all US territories and military APO/FPO addresses.
Just because shipping is free, doesn't mean it should take a long time. At check out, you will typically see 3 shipping options with estimated delivery dates so you can pick the option that works best for you. Expedited shipping options also are not available for shipments outside the continental United States; please allow additional time for your order to arrive to these locations. Orders to P.O. boxes, US territories or military APO/FPO addresses will ship via United States Postal Service (USPS). Delivery dates are subject to order cut-off times or carrier delays.
Questions? Contact us – at Folkicks we are determined to make your online shopping experience seamless.